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Request a refund

Within 14 days of purchase, you can request a full refund for any reason. Enter your report token and the email you used, and we'll process the refund immediately.

Find this in your report email. It's a 32-character code in the URL.

Can't find your token? Email hello@bornelement.com from the purchase address and we'll look it up.

Full policy: Refund Policy.